Run day-to-day hotel operations from a single, modern workspace—front desk, reservations, groups, and guest profiles— built for speed, accuracy, and total visibility across the property.
Create, modify, and manage bookings in seconds—supporting multi-room stays, special requests, cancellation policies, and full reservation history with clear auditability.
Manage group blocks and allocations with pickup tracking, rooming list import/export, cut-off dates, and flexible billing setups—ideal for tours, corporate, and events.
Keep every guest interaction in one profile—preferences, stay history, notes, VIP flags, and communication records— to deliver consistent, personalized service.
Real-time visibility into occupancy, ADR, RevPAR, pickups, cancellations, and operational workload—so teams can act quickly and forecast with confidence.
A modular platform built for hospitality operations—activate what you need today and expand anytime, while keeping every department working from the same real-time data.
Control rates, inventory, and channel performance with smart rules, restriction management, group blocks, and detailed sync health monitoring—so you sell the right room at the right price everywhere.
Keep the property guest-ready with housekeeping boards, inspections, minibar and amenities tracking, laundry and linen control, and operational checklists—connected to live room status.
Manage reactive and preventive maintenance with work orders, asset registry, vendor jobs, service history, and scheduling— ensuring issues are resolved quickly and tracked end-to-end.
Handle folios, invoicing, taxes and fees, and reconciliation with clear audit trails—supporting cash and bank transfer flows for accurate daily closing and reporting.
Standardize purchasing with requests and approvals, purchase orders, receiving (GRN), and warehouse stock control—so every item is traceable from request to consumption.
Run restaurant, bar, room service, and banquets with operational tracking plus inventory control—recipes/BOM, wastage, and stock counts—so costs stay under control without slowing service.
Extend Bookinos beyond core operations—manage sales, guest services, requests, communications, staff, and governance with the same real-time workflow and audit-ready controls.
Manage corporate accounts and contracts, travel agencies, commissions, and MICE planning with a function space calendar and structured event pipelines.
Organize transfers and taxi requests, parcel and courier handling, outside food delivery tracking, parking/valet, and partner services through a centralized desk.
Handle requests, complaints, service recovery, and lost & found with assignment, priority, notes, and SLA-style tracking—so nothing falls through the cracks.
Guest messaging (Email/SMS/WhatsApp via API), internal shift handover, broadcasts, inquiry handling, call logs and scripts, follow-ups, and agent performance KPIs.
Staff profiles and departments, shift scheduling, time & attendance integration, and leave approvals—built to support operational staffing across departments.
Approvals hub, audit trail & compliance, incident reporting, multi-property management, integrations (API & webhooks), automation engine—and an optional AI assistant layer.
Explore key operational modules designed to keep every department aligned—from sales and concierge services to communications, staff management, and knowledge tools.
Corporate accounts and contracts, travel agency management, commissions, and MICE planning with a function space calendar.
Concierge desk, transfers/taxi, parcels, outside delivery tracking, and parking/valet workflows—organized in one place.
Track guest requests, complaints, service recovery, and lost & found with assignments, priorities, and full history.
Guest messaging (Email/SMS/WhatsApp via API), internal shift handover, broadcasts, inquiry handling, and agent KPIs.
Staff profiles and departments, scheduling and shifts, time & attendance integrations, and leave approvals.
LMS training, SOP and tips library, rules/FAQ/legal pages manager, plus documents and reusable templates.
